The gym is very nice with many flaws. Steam room doesn't work very well. Your not allowed to swim if swim lessons are going on. You are asked to get out of the pool. Don't complain about things not working or they will make revoke your membership. Some employees are nice others don't know the first thing about customer service including the Reginal manager. They are a cult of yuppies. I could go on but it is not worth my time. Don't sign up with lifetime find a gym that doesn't think they are better then there customers.