This was the worst rental experience of my life. It got so bad that I let them evict me in order to get out of there sooner. They basically force you into a renewal 6 months ahead of time or else your apartment goes on the market. There were roaches and ants that infested not just my apartment but the neighbors as well (I am assuming the entire building). I wish I had listened to the reviews I had seen and not rented from them but I was desperate at the time. The water heater began leaking under my floorboards causing mold and no one even came to look at it. The sink had been asked to be fixed twice because it flooded the cabinets underneath ruining some items that cannot be replaced. The bathroom ceiling leaked constantly causing mold around the vent and ceiling. And those are just the health problems. The heat needed to be shut off by the breaker, the appliances were unsafe, the outlets sparked and plugs fell out when you tried to use them, the closet doors constantly fell off the tracks even though new ones were requested multiple times. Please stay away from them. I thought i didn't have any other options except for them but I just got a new place that is 500x nicer and it's CHEAPER.