I stopped in on a Saturday afternoon. My plan was to use the self-serve computer station to print out some items I had saved in my e-mail. They charge $.99 per color printed page and $.79 per black/white printed page. While I don't expect the price to be on par w/ what it would cost me to do this at home, frankly the price is ridiculous. I know this is set by corporate, not this individual location, but it's still worth mentioning.
I was in a bit of a rush as I had a meeting to go to with the documents I was printing. While I was printing, the printer ran out of paper. There was no paper available near the unit to refill. My experience with this location as well as the location at Flamingo & 215 is that they are always understaffed. I never see more than 1 person working the print counter (SOMETIMES there is a second person dealing w/ packages). I went to the counter (ahead of other people) to ask for paper to fill printer. She said she would be by in a minute to fill it. I waited almost 20 minutes for her to finish what she was doing with everyone in line (plus two more people that came in after I talked to her). Then she filled the printer. Needless to say I was in a rush and not happy.
This could have been solved two ways 1 - staff appropriately. 1 person is simply not enough to man this store. 2 - just hand me the ream of paper and I'll do it myself. It's a standard printer...who in this day and age can't open a drawer and drop some paper in?
Anywho - I get my prints (finally) and I'm using the paper cutter (which is free, along w/ tape, highlighters for use, etc - and very convenient) and the clerk had two different family members or friends come in and proceed to have conversations from one side of the store to the other. It didn't delay anything else for me, but it was a bit distracting.
I doubt I'll return to this store for simple printing needs. Time to just replace my printer!