| rev:text
| - My husband and I attempted to eat there a few nights ago. We were seated along with
our (2) small dogs, one service and one regular pet. They have their own red wagon that they
sit in along with bowls and food. So..... There's no access to any food on the patio...in addition to being practically on the sidewalk. The Hostess seats us-no problem, waitress arrives- seems mad cause she's ready to take our order...but we haven't been given menus,or
silverware,napkins or water. So she goes off to get menus...In the meantime the Manager walks by returning from an errand outside the place and pets the dogs.... Waitress comes back...with menus and takes our drink order...at that time I ask for a children's menu...as my
husband 81 year old mother enjoys when we bring her 'grilled cheese' back to her.....The next
thing we know: 'Cody' a 'manager' shows up at our table...'Saying' we can't feed the dogs...and in fact they can't even have water...he goes off on us...and then the yelling starts...we proceed to high tail in out of the place.... So...it's almost 9 o'clock at night, we waited over 15 mins, in that time we received menus and were yelled at my some low level 'manager'....
He doesn't stop there...he follows us out of the Outback Patio area...almost to our car...I had
to tell him to please leave us alone....it was Extremely embarrassing as well as upsetting....Finally...the actual Manager who had walked by and pet our dogs shows up with another man Manager... Tried to soothe the situtation..... Offered us to come back and eat and/or did we want something to go?.... After being 'ran' off the property we didn't feel to comfortable returning...... Ever.... Reading reviews... It's not surprising that thery were pretty
empty...apparent the food is 'marginal' as compared to other Outback's.... And Lastly, the
Main Manager, takes my email...says he's gonna contact me in regards to the 'situtation'.... It's been over 4 days...No Email.... It's too bad really, they have a wonderful patio, that has no
Direct access to food/they could definitely draw pet owners by opening up that area... I realize the 'Health Department' oversee the guidelines to allow that, but they actually seem
to be able to do that.... What our main issue was.... Why did 'Cody' have to come butt in and
treat us the 'Way' he did...we went to eat NOT get YELLED at..... Some Customer Relations training for the staff is necessary.....ruined our otherwise perfect day!
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