4 of us decided to dine at Three Birds at 7:00 on a Thursday night. When we arrived we were seated outside. It took over 20 minutes for our round of drinks to arrive and when they finally did come we were informed that they were understaffed because of happy hour. Our server told us that the bar and lower patio were only offered the happy hour prices. We were sitting upper patio, paying full price for drink and waiting forever for drinks. We wanted to do a toast but the drinks never came out at the same time and there was always a time when 1 of us didn't have a cocktail.
It took another 15 or so minutes for the server to come back and go over the dinner menu with us and then another 15 or so minutes for him to come back and take our food order. We all placed another round of drinks at that time and the drinks took over 30 minutes to come. When our salads arrived 3 of us were informed that they had run out of the tomato pizza. If I wasn't going to have the tomato pizza I would've chose a different salad. It would've been appreciated if at the time we ordered we were told that. At this time it was already going on 8:30 and we had been sitting for 1.5 hours with 2 drinks and only salads.
The manager came out at this point and brought us out the bread we were supposed to have at the start of our meal and bought us another round of drinks. We all appreciated him coming out to speak to our table and for buying another round of drinks. That might be the only reason I would decide to go back and try it again. As a server myself I only want to hear how the problem will be fixed, not how you had severs call off and a list of other excuses.
The garden atmosphere outside was beautiful, the food was fantastic, the drinks were tasty, and the service is the only thing that left a bad taste in our mouth. Not sure if I will be back.