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  • The Lorex Technology customer service department is the thing horror stories are made of. This is the absolute WORST experience I have ever had with a customer service department. I waited for over an hour on the phone, (which I was told was completely normal for them) and the person I spoke with was completely rude. Apparently waiting 1-2 hours is just "How they do business." Which makes me wonder just exactly how they're still in business? Do yourself a favor and STAY AWAY from Lorex Technology.
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