I quit going to Applebee's years ago. But my niece graduated and my brother and his family chose here for us to meet up after the ceremony. We were a group of 14 so I already figured if they couldn't get me and my wife's stuff right that this had the potential to be a disaster.
It was.
First it took forever for the food to come out. But like I said it was 14 people so whatever. I ordered the Triple Dog Dare Ya which was supposed to consist of a sandwich with onion straws, pulled pork, bacon and ham. When they brought out the food I noticed that the onion straws looked burnt. I tasted them and of course they were. Visibly burned and there was no bacon. Like why would you send that out? Told the waitress and she took it back. It came back very quick with a heaping of onion straws, like a comical amount like they were upset I sent the sandwich back. I then noticed that there was no pulled pork on the sandwich.
How does one make a sandwich minus TWO major ingredients AND burned onion straws. I talked to the manager this time. I told her I don't even want the sandwich because clearly they don't know how to make it. I chose just a regular bacon cheese burger. Like they can't possible F this up.
Well that took forever to come out. I had to go looking for the waitress to tell her never mind because everyone was finished eating and I asked her if she was planning on charging me for it and she said she thought the manager was going to.
The manager had brought the plate to the table while I had got up to find the waitress and told my wife in this BS tone not to worry about paying for it.
Applebee"s is a joke of a restaurant. And the management had no professionalism.