Service department is the worst!!!! Brought my car in for service and a concern of a noise in the steering wheel. When I picked it up it still made the noise and I was told "well we put oil in it I don't know what to tell you". Isn't it their job to find out what's wrong and to fix it?
We're a one car family so we can't just get the car serviced freely. When I was called to confirm my appointment I mentioned that my husband would need a ride home from work and was told that would not be a problem but when I reminded them of it after dropping off my car I was told "we're a courtesy ride not a taxi service and can't give your husband a ride home." Even though It was done last time I took my car in.
The customer service is horrible. They don't care about their customers and make you want to turn in the car and go with ANY other dealer.
I guess unless you have a luxury vehicle you aren't treated right.
This review would get ZERO stars but I have to enter something.