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http://www.openvoc.eu/poi#funnyReviews
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  • Went to this location this morning for the first time in a long time. Usually, all I get is a bagel or two and I am out. But this morning my girlfriend and I wanted a little more for breakfast so I ordered a bacon, egg, and cheese sandwich on a plain toasted bagel while she ordered an everything bagel with a plain spread. We ordered it to eat there as we had a good amount of time to eat. We sat down to wait, and we waited and waited for about 20 minutes. During this time she went and got a Jamba Juice smoothie while I waited for our food. While I was waiting I saw Employees run out the door to hug a friend, text on their phone at the cash register, and run in and out of the back laughing. The Employee who took my order even served another group that was sitting right next to us and walked right by us and I even made eye contact with him and our food still wasn't given to us. I was very annoying seeing employees run around and laugh on their phones and run outside to hug a friend so I finally went up to the counter and asked about our food and they simply just skipped over us and "totally forgot" as the employee put it. They hurried our order and even gave us a refund but by this time we just asked for our food to go and ate our food in the car on our drive back. This place must seem to have this problem a lot based on other Yelp reviews. Hopefully, they fix this as Einsteins is one f my favorite places to go to when I can. PLEASE FIX YOUR CUSTOMER SERVICE AT THIS LOCATION!
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