Best pizza I've had in Pittsburgh. Their specialty pizzas are fantastic. I love that they offer gluten free and vegan options, though I don't ever eat them.
Sometimes the staff (I assume the owner) can be very short on the phone or even in person. It often feels like you're bothering him by calling and placing an order and kind of kills the fun of ordering pizza.
Also, as others have said they recently put up about 5 different signs shaming you if you pay with a credit card saying you're killing local businesses since they have to pay 1.5% transaction fees on cards.
I don't know whose brilliant idea that was, because it's only going to drive people away like me who never carry cash. They're losing more money from shaming people than from their transaction fees. Their prices are already the highest in the area by far, which I don't mind paying because it's high quality pizza.
A little kindness would go a long ways, and it's the reason why I took a star off.