This urgent care facility is by far the best that I've ever been to!! it's sad to call myself an expert, but I have been to dozens of urgent healthcares around the country and here, the healthcare administrative staff is very knowledgeable, kind and patient. The waiting area is clean and organized -- the wait time has never been too excessive and in fact, if it is too long they let me know that they will call within 20 minutes of my appointment and I can come back another time. we went in once when it was absolutely urgent, and they brought us right back even though there may have been a small wait. I really appreciated that they were able to evaluate our urgency over someone who just needed a simple consultation. The provider was nice and followed up with me personally -- the medical assistant and certified nurse assistant were very diligent. I really appreciated that this facility had x-ray on property and I didn't have to wait, or go to a different place to get x-rays completed. the paperwork was timely and organized. I was able to provide the company paying for my out-of-pocket expenses, all of the necessary work because the administrator was so diligent in following up with me. I recommend people going to this urgent care even if it's not the closest to their home. to boot, there is a fresh and easy 24 hours right next-door for any of the Gatorade and foods that you might need for your ailments!