I went here on a Friday afternoon after lunch and I have to say I was not impressed. The place screamed "go away" after all the staff were hidden behind their desks in the commercial area eating their pizzas. Ya they had ok selection, but service, well there was none. We tried asking for help but the guy eating his pizza was less than enthusiastic.
I expected to see tiles with various prices, but found all the tiles I was looking at to be $6+/sq ft. more than I wanted to spend. They had some nice tiles, but prices too high and the hours for this place is terrible. Not open on Saturdays and 11-3:45 on Sunday, weekdays til 4:30-5 pm most days... ya I don't know if they want people to come with those hours. I will not be coming back here when I do my bathroom renos. I would not recommend this place either. Luckily there are better and less expensive places in town.