Crystal at Monark appliance was recommended to me by our kitchen designer. Our kitchen was a very big undertaking that required a knowledgeable, capable and reliable sales technician to work closely with the contractor to ensure that the right equipment was selected for the correct ventilation of a large multi dimensional range. It required many revisions before installation. Crystals attention to detail and knowledge of this components made this complicated process seem seamless. The sales associates are as good as the install technicians that came to do a pre check before install to make sure everything had the necessary electric and spaces were the correct size. It's a true team approach that made this kitchen renovation an exciting and pleasant experience. Certainly, I would be comfortable recommending Monark appliance as my experience was very positive.