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  • On 3/20/17 I went in after a long work day. I asked for 2 large sweet teas, 1 medium French fry. I got to the window I believe I paid $4.31 or close. I usually love the tea and was very thirsty. I got home, the fry's were old and greasy gross and the tea not sweet. I don't have sweetener or sugar at home, So it was kind of a waste. I called McDonald's directly after getting home, spoke to the manager who said come back in today , took my name and she'll give me a meal. I said I didn't need a meal I wanted to just have the tea in the french fries . I went in to avoid the story telling at the drive thru. The manager in charge at 7:15 pm on 3/22/17 when I told her what happened, said do you have the receipt. I said no but I called last night the manager said to come back etc. She looked at me, no kind expression , no kindness nothing. She told me I can't give you anything without a receipt. I tried to explain again the situation , no expression nothing. I walked away. The good news from this whole story is that in the same Plaza they have Jimmy John's, Panda Express and across the street they have Del Taco and Carl's jr.. so I had choices of other places to get better customer service. I know they're not hurting for customers at this location because it's near a Walmart but I'll never go back.
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