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  • I went to this clinic to get a nexplanon and Lisa the NP that I saw inserted it in my left arm. After having it in for 3 months I decided to take it out because I noticed a drastic change in my mood and I was always on my period. i know diff birth controls affect people differently and I can say this one was by far the worst one for me. When I went back to follow up with the NP she told me that it shouldn't have affected my mood because it barely has any hormones in it.. PFFT! Yeah right! It wouldn't be stated on their website if I was the only one feeling this way... I mentioned to her that it's stated on their website that it causes mood changes but again she said that it shouldn't have changed due to a small amount of hormones..also on top of that my birth control wasn't in the same place where she had put it and shifted downward! She then puts the blame on me saying it's cause I was playing with it as she's chomping on her gum.. Haha how do you know if I played with it? Were you with me 24/7? I then asked if it's cause I work out and she said that's a possibility.. but then I realized after I asked her that a lot of females who have this in works out but never run into this issue.. anyway she didn't feel comfortable taking it out so she called another NP into my room... both of them were trying to find my birth control but couldn't after an hour of searching.. finally the NP told me to schedule an appt with one of their Drs to get it removed. I ended up seeing Dr Jackson over the weekend and he also couldn't find my birth control and had to make a bigger incision so that way he had some room to work with. The Dr was super apologetic and told me he would talk to his friends and would call the manufacturer for the bc to see what their protocols were for my rare case.. since I saw him during the wkend I knew it was going to take a couple of days to hear back from him. I went out of town the next day and he was very quick to calling me back because my incision started to leak blood for a whole day then it turned into an infection. He also updated me on what was going to happen next. I ended up having to see a surgeon at Banner University a wk later and he used an ultrasound to help him locate my bc and was able to take my bc out that way.. I'm giving them 2 stars as opposed to one because the Dr here was super apologetic and the staff members were very nice. I mean don't get me wrong, Lisa was very nice but I'm giving this place a low rating because I didn't like how she put the blame on me. For all I know my body could've rejected it which made it shift downwards or she could've inserted it incorrectly. I also didn't like how I had to waste so much of my time and waste gas to drive to the office and also to the store to get supplies for my incision..
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