Totally different experience than I'm used to at an auto shop!! Just like the name implies, they do things 180° different. The atmosphere almost makes you feel like you're walking into a serene coffee shop. Comfy furniture, well appointed artwork, and friendly faces all around give you that feeling. They really go above and beyond to make the frustration of car repair go away. I compared them to a cruise director. In regards to the repair themselves, the ladies were incredibly knowledgeable, competent, and trustworthy. The technicians got the job done in a timely manner, and communication with me was impeccable along the way. It's important to find a place that won't rip you off with car repair, and I definitely found the place to service and repair all my vehicles.