Abysmal Car Audio Experience
Since I have been shopping loyally at Best Buy for more than 20 years now it saddens me to have to make a terrible review for them.
I bought new speakers and amplifier and all of the equipment to have them install the amplifier for me on Monday. I brought the speakers home since they are easy to put in and took everything apart in my brand-new Jeep to install them. I bought new speakers and amplifier and all of the equipment to have them install the amplifier for me on Monday. I brought the speakers home since they are easy to put in and took everything apart in my brand-new Jeep to install them.
Once everything was taken apart I realized Best Buy in Tempe sold me the wrong speakers!
Since Best Buy of Tempe is pretty far away for me I went to the Best Buy in Chandler which is much closer. I talked to the people in the back and had two car audio people assisting me, one of whom I am guessing was the manager of some kind who both told me basically I'm out of luck and that they were sorry that someone gave me the wrong stuff but if I want to pay them an extra $200 to install these tiny little speakers that they would bend some weird pieces of metal and make the most ridiculous homemade contraption to hold the tweeters into place that I have ever seen.
I explain to them that a brand-new $45,000 jeep should have proper installation and why would I pay them $200 to install a couple little speakers and make some sort of homemade contraption for it.
They refused to offer any proper remedies so I am now pulling everything out after spending half a day wasted on this. I will return it all tomorrow!
I won't use Best Buy Car Audio EVER AGAIN!