After reading reviews I was a bit discouraged on coming here. The front desk personnel were extremely kind and courteous and we got our room keys within minutes. The hotel is located near the airport so from time to time you hear/see airplanes flying over, which my husband and I enjoyed. The room was spotless and welcoming. It's a bit outdated but we didn't mind it one bit, you have everything you need in one room. (Fridge, stove, coffee maker, vanity, iron and board, blow dryer, etc.) We also liked the fact that it's located behind Hard Rock Cafe and walking distance. Would not mind coming here again, would recommend to others.