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  • Accessibility: Not accessible friendly or stroller friendly Service: I've been here a number of times (10+ times) over the summer and the service is lousy. Never a 'thank you for your order', always over 30 minute or more for an order. Bubble teas: I've had only had roasted milk and honey dew and chatime. Their tapioca is excellent, but I find their sugar level for the tea is too much for me, so I normally order 50% or 80% sugar level. Food/snack: I've had the cronut. Horrible! Tasted old and there's no filling like a traditional cronut. Waste of money. If you have the time to wait 30-40 for bubble tea, don't need an accessible entrance, and like getting late night bubble teas, then Chattime will be okay for you. Observations: I've always noticed that most people who come and order here do not stay and drink/eat. Most people who occupy a table are just waiting for their order. Their ordering, pull, production, delivery system needs to be revamped and optimized. Why is the order station the same area as pick up when it's always crowded and backed up? I've now learnt my lesson...call ahead and order, but still be willing to wait in line for your order. There is no express take out option. Do not bring the kids, especially if you have them in a stroller because getting in the door is next to impossible.
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