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| - I came to see someone who was in the emergency room. They needed water so I walk up to the nurses station. Everyone there ignored me. No joke. I stood there for over 5 minuets without any type of assistance or acknowledgement. This older lady with short hair kept making eye contact with me but wouldn't stop her story telling of how she cashed out her retirement from some other place she worked at and how she needs to make more money, at least six figures. Sorry lady. With that piss poor attitude, you don't deserve it. I would have even been ok if she would have said "I'll be right with you, I'm almost done telling this super boring story that no one cares about, except me" Fine. At least that was honest. I can live with that.
Finally, a security guard asks me if I need anything and he'd be happy to get the water for me. Unbelievable. He went above and beyond because the nurses here suck. Nice to know retirement stories are more important than taking care of patients. I called the lady out for her rudeness and she told me "I'm sorry, I didn't see you had anything in your hand" whaaaaa?! But you saw me standing there, right?!
I wrote the above paragraph before we noticed that the bed he was laying on had someone else's blood on it. Called it to the nurses attention and they tried to downplay this gross hazardous negligence. They originally wanted to just call housekeeping to just wipe it off. Umm...no. I called the head nurse in and she had this 'yeah, it's our bad, what do you want us to do about it' attitude. Said it was just an oversight on their part. Kinda got a little combative. I asked for a number to file a complaint because this is not ok for anyone to have to be treated under this type of conditions and to just be so cavalier about it. Sorry. It's not like you forgot to bring someone their water, it's blood. Someone else's blood. After I asked for a number to file a complaint, the attitudes shifted and became more of a please don't report us. This place needs to really get with it. This is how horrible mistakes can happen. Someone's safety is in jeopardy.
If you can avoid this place, do so. There are far far better places to seek help at. Places where they care about people. This place falls short. Very disappointing.
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