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  • Do not sign up with Century Link and do not bundle with them for Direct TV. I have had nothing but billing problems from day1 for the last 6 mos. Not only did they not bundle me correctly for the price they solicited but they insisted I pay the overage and eventually it would be resolved. I have paid and made a note of my overpayment every month. It has never been resolved as promised it would be months ago. When I call they send me to a supervisor that sends me to Direct TV stating it is their error. Direct Tv sends me to their supervisor that sends me to someone else only to be told it is in review and I will be credited. I am still seeing the overcharges on my bill for the package and it is double what they advertised. Even after all adjustments I am still being overcharged. These companies blame each other for the problem. I have hours recorded, names and employee #s documented and recordings of my calls to them. It is insane!!!! It is so simple and for some reason these people are unable to do anything to help other than sound nice on the phone. They will agree that there is a problem and that is as far as it goes. At this point I would advise anyone thinking on signing up with them to RUN AS FAST AS YOU CAN!!!! It will become a nightmare and a part time job just being on the phone. All you need to do is look at all the complaints about them online. My service was supposed to be with a Direct Tv package for 36.99 per month. That package has consistently been billed at 70.99 and that is before the receiver fee's. They have failed at providing me the service they promised at the price they promised. They have failed to resolve my billing issues. The sales rep that solicited me at my home looked at my Cox cable bill and insisted he could do better. I think it could be considered fraud or bait and switch They have also failed at providing me with better service than COX. Save yourself from a nightmare.
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