Went in today, as I have for the past 10 years. And was treated so RUDELY, I left. It was clear that the tall blond woman who has been there for 25+ years was not managing the flow of cars well. The SUV in front of me sat there while 4 cars in the additional lane were vacuumed. The maroon SUV just sat there, so i just sat there. Then a fifth car pulled and everyone went to vacuum it, while nothing happened with the SUV. Finally, I told her that this was not working for me today. Her response was, "Cars are dirty." She could have just raised her middle finger to me. No apology, no taking responsibility. Just, "Cars are dirty, bye!!"