Update: project is finished. These guys knocked it out of the park. We were gone the whole time they were working (on a Saturday). When we came home our yard looked like it had never been touched even though they had to dig up like 20 feet of our yard approximately 6 ft deep to replace the main. Just use these guys. Don't call some one else just because they have good reviews on Yelp. We did that and it cost us almost 600 bucks that got us no where. You know what these guys didn't do? Waste our time, under quote or lose touch. What they did do: everything that needed to be done, efficiently and respectfully with great communication and reassurance. These are our guys now for anything else/everything else that we need for plumbing.
Initial post: Issues with main drain, had a different company come out and they gave us bad info, I saw the van, liked that they take care of Vets, called and Rich came out immediately after I couldn't get the other company to call me back (for a week). He showed us two breaks, instead of the one the other guys found. Super fast response, super fair pricing. This is going to be a big project and I fully trust Rich to knock it out.