Back in April (may have been may) I had an issue with my AC on a Sunday, they came out bright and early the next day and checked it out for me. My transaction with them could not have been any smoother. I didn't need to be home which was great since I work normal business hours. They called me while they were there to let me know what was going on and fixed it for me the following day. They would have fixed it same day, but I had to follow up with my home warranty company. Thanks for the great customer service!