First time here to see Dr. Ganesh. New patients must arrive 30 minutes early, so I arrived at 2:15, but was not seen until 3:45. No Wi-fi for us peasants, only the doctors! Guess they can't afford it? The office requires a 4 day advance notice for prescription re-fills. I found Dr. Ganesh to be professional and on point. I suspect that most patients are not seen in a timely manner, based on my experience and all of the other Yelp reviews. If you are on a tight schedule, find another orthopedist.