Before you leave, check your order. My order was missing a couple of things. I bought a 16 piece family meal and my kids wanted a lot of mashed potatoes. It was missing one large mashed potato and ended up making one at home. I called that night and spoke to the manager. She apologized and said they will write my name down so when I come back they will give me one. When I came back a few days later, they wouldn't give me one without a receipt. So why even ask my name and write it down? Just double check all your order before going home.