I wish I could go back in time and activate my corporate membership elsewhere. This was the most frustrating experience I've ever had with a fitness centre. Long story short, I spent over a week waiting for my gym key to arrive. I didn't want to annoy them so I asked every couple of days for an update on the key situation. After waiting over a week, I find out they ran out the morning of! I was furious!!! This location just wasted my time and left a sour taste in my mouth. I was only able to get my key from ANOTHER location... All it took was a 2 minute explanation on how the Hillcrest location screwed me over. So for those who are planning to activate their corporate memberships, I'd recommend you go elsewhere or else you will spend a long time keyless and constantly asking them when your gunna get the damn key.