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| - My two dogs are both rescues who were abused by their prior owner and one has some lingering health issues, so I tend to be in my vet's office almost as frequently as most people see their child's pediatrician.
If I was rating Goodyear Animal Hospital on service, alone, they would have 5 stars-- more if possible. They are very thorough and communicative. There was one instance that one of my dogs was very ill and had to stay at the clinic for the day for observation and IV's, and I received a phone call about once every hour or so with updates on how he was doing. Same thing with dentals: they will call you as your dog is going under to assure you that they are handling the anesthesia okay, then have a tech call you during the procedure to give you any updates about any gum infections, teeth that need pulled, etc, then call you when they are done, then give you an update as your dog is coming out of the anesthesia to let you know they are waking up okay. This isn't a clinic where you will ever have to wonder if your pet is doing okay or what is wrong with them-- you will be kept in the loop!
They are open 7 days a week, and until 7pm on weekdays. This is fantastic because you don't have to go to an emergency vet (who wouldn't have any of your pet's records or background information) if your pet gets sick on a weekend or if you come home from work and see that something is wrong.
My only complaint about this clinic is that their costs are outrageous. They charge over twice as much for dentals as my last vet, and EVERYTHING requires a "doctor visit fee" which is something like $55. I had a particularly frustrating experience where I went in to get vaccinations for both of my dogs, one week later arranged to board the dogs, and found out that the boarding facility required a 6 month booster on a particular vaccination which normally is good for a year. I had to pay an additional $100+ in doctors visit fees for my 2 dogs to be there 5 minutes for a shot when we were just there literally the week before. They will also calculate your estimate to include unnecessary things that you have to request to be taken off. For example, my dog had a blood blister on his ear that needed to be drained. They had added an extra $100 something on the estimate to do a microscope analysis of his ear wax to make sure he didn't have an ear infection. I asked the nurse if she couldn't tell whether or not he had an ear infection by looking at his ear (I'll admit his ears did need cleaned, but they weren't infected-- they weren't inflamed or red or irritating him), and she looked in his ears manually and said "Well, they actually don't look bad, I guess you'd be okay if you didn't want us to do that." The procedure for draining the blister still ended up being almost double what many other vets charge. They also tried to tell me he needed a dental cleaning ("We might as well take care of it while he is here"), but he had just had one about 4 months before and we brush his teeth regularly.He had a tiny bit of tartar, but nothing to warrant the several hundred dollars they charge for a cleaning. They do have no-interest payment plans, but I definitely think they take advantage of worried pet-parents who don't know what is necessary and what isn't. The only reason I put up with their pricing rather than going somewhere else is because I have no doubt my dogs are well taken care of at this clinic.
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