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  • First off, the bar serves great drinks. Downside is my friend, myself and my husband wanted to go from some drinks, eat and play a little. The bar itself was completely full with no place to gamble. So we were sat at a booth which is fine. I could do without losing a few hundred dollars. We ordered our food, our waitress was nice. Coming around every few minutes to make sure all was okay. I ordered the turkey sliders. Which were great and my friend and my husband seemed to be enjoying their meal as well. As I was on my second to last slider (there were four) I took a bite and as I pulled the sandwich away from my mouth there was something still connecting me to the sandwich. My worse nightmare happened...I found a long black hair coming from my slider. My husband and friend instantly stopped eating. I alerted the waitress who was pretty shocked and let the manager know. Which later upset me. They offered just to take my food off the bill which to me almost consuming something that came from another human being which is DISGUSTING that offer was simply not ok. I wasn't expecting anything crazy I mean it was probably a mistake that a simple HAIR NET could've fixed but the manager never came by to apologize the accident. Instead he had the waitress take the blame. Which was unprofessional in my opinion. I expected of course not to pay for the meal but at least comp a portion of the drinks or something. Definitely was not happy to say the least. We still however left the waitress a good tip because like I said it wasn't her fault. I just expected the situation to have been felt with differently. *******UPDATE******** The GM of the this location James has contacted me. Super nice guy and has thoroughly made me a happy customer. For that I will change my rating from 1 star to at least 3, because that was all I wished for the night it happened. So thank you Timbers & James and I will be returning.
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