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| - Taking my 2008 Jeep Grand Cherokee (3.0 Ltr Diesel) to Canadian Import Auto was the best thing I ever did... and it saved me thousands of dollars. Literally.
I had previously taken my jeep to the dealership where I bought it - Renfrew Chrysler. My jeep had a persistent oil leak coming from underneath the engine somewhere. After leaving my jeep with Renfrew Chrysler for four days, all they could tell me is they "thought" it was an oil pan leak or my rear main seal - quote - $3,500 to pull the motor and repair the rear main seal.
I left Renfrew Chrysler with ZERO confidence in their ability to help me.
I then used Facebook to crowd source my network - "who would you recommend to do mechanical work on a Jeep with the 3.0 Ltr Mercedes Diesel?"
Richard and Canadian Import Auto was one of the recommendations by a friend who's mother takes her Mercedes for service.
I drop off my Jeep and in less then 10 minutes of being up on a hoist, Richard knew exactly where the leak was coming from... and why.
Richard said he could easily drop the transmission to fix the rear main seal. Renfrew Chrysler said they would have to pull the motor to explore where the leak was coming from... pardon?
After a closer look, Richard found more leaks, fixed them all. At the same time he checked my glow plugs - they were quite corroded. He replaced those too.
New seals, air filter, oil filter, oil and transmission fluids, and glow plugs... all in for less than Renfrew's quote.
On the test drive, Richard heard an unusual noise coming from the engine. Long story short, it was the jeeps turbo. It was faulty and needed to be replaced. Renfrew Chrysler quoted $7000 just for the turbo. Richard made a few calls and found a reconditioned one for $1800.
Richard and his technicians were nothing but professional and accommodating. His communication throughout the entire service and experience was fantastic and timely.
I will never service my jeep at Renfrew Chrysler again, nor will I buy from them or refer them.
I am forever grateful to Richard and his team. I highly recommend.
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