I stayed at this hotel as a Delegate to the Republican National Convention, and our experience was nothing short of amazing. The hotel is brand new and all of the staff were friendly and helpful. And ever so patient, especially with all the turmoil that we brought to the City! We stayed on the 9th floor which had only opened about a week earlier. And one more thing - the food was fabulous. With security concerns it was very difficult for us to get out, but with the restaurant and friendly staff we didn't mind staying in.