I walked in 2 hours before they closed...a lady asked me what I needed and told her acrylics, she said "we don't have time available for that today" so then I asked her what about a manicure and she said "we are booked for the rest of today." Why wouldn't she tell me that to begin with instead of asking me what I needed? I didn't see anyone waiting. They just didn't give me a chance or even asked if I would like to make an appointment. Just blew me off. To me, that's not good customer service. Disappointment.