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  • Parking: 5/5 Convenience: 5/5 Dining Area: 3/5 Kitchen Speed: 0/5 Service: 0/5 Value: 2/5 We live in this area so we eagerly awaited the opening of a Pho shop in our neck of the woods. This place is in the same little plaza that the Starbucks is in so parking is ample and free. The dining area is small with nice decor appropriate to the theme and on the day we went, it was relatively clean. Unfortunately, that's the end of the good news. Its pretty clear that the staff here have never run a real restaurant before. There's no sense of order and efficiency. When we sat down, we were the only people ordering and the only other table was packing up and leaving at the end of their meal. Given this and the quick prep nature of Pho, we expected good things. By the time we ordered drinks, a few other people started to come in to order take out or take tables. 10 mins after we ordered drinks, my tea hadn't yet arrived. 35 mins after we ordered, the food hadn't showed up. Some take out orderes were getting done. When we finally got someone's attention to find out what happened to our food, it became apparent that someone had lost our order. Sadly, our waitress had been so busy serving the take out people that she didn't even know we never got our food. We ended up leaving before any food came. Bottom line, we were there for more than 45 mins and left having just gotten tea. UNACCEPTABLE. If you're in the mood for Pho, make the trip up to 130 Ave SE or better yet, go to one of the MANY good Pho places in town.
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