We went to the restaurant on Christmas Day for late lunch. The place was full with no one waiting so we were able to get a table quickly. However that was the only thing that occurred quickly when we were there. They had two waitresses and a busboy working. We grabbed the menus ourselves. We also noticed other customers getting their menus, utensils, plates and tea because the waitresses were so busy. It took us over 30 minutes to get our orders in and another 30 minutes to get our first dishes. The dishes came intermittently and at the end we had to inquire about our three other dishes. Apparently the chef (I think there was only one) forgot to cook them. Fortunately we were not in any rush to go elsewhere that afternoon otherwise we would have been really late. I believe we were there for over two and a half hours. The food was good on par with the other Cantonese restaurants in the Spring Mountain Road area. I probably will not return to the restaurant unless other restaurants in the area are closed due to their poor service.