This review is for Walmart.com pick up which is located in the back of the store where layaways are. It literally took 1 1/2 to pick up my online purchases. First of all, they only have one register and I felt bad for the people behind me.
I picked up a total of 6 items. One order in particular was a futon plus the matching lounger which were two separate items. I advised Jennifer who was working the area that I should have two separate boxes. She tells me that both should be in the box. I advised her that on the box it only states a futon and it clearly shows just the picture of the futon. She kept insisting that both should be in there. I went home and opened it up and there was only ONE item!
The funny thing is that when she brought my items out, she counted the items and softly mumbled to herself on why there were only 5 items when it should have been 6. So she pretty much knew that I was missing a box. I seriously didn't wanna waste any more time so I just took her word that I had everything. I was already frustrated with being there for so long and wanted to get out of the store.
I'll still shop there but I'll probably have my online purchases picked up somewhere else.