When you walk in, it's immediately dark. It doesn't feel like a burger joint, it feels like a burger restaurant. Nice booths and friendly but slow service.
I got pretty excited while looking at the menu. There were so many options. I opted for the Melting Pot burger with the patty done medium. When the burger came out, it looked good - nicely stacked. But the first bite into it it was cold, room temperature at best. The patty was mostly rare and not how a medium burger should be cooked. The flavors of the cheeses and bacon was good, but the meat patty itself was seriously lacking - I could hardly taste it at all.
Pretty sorry burger, if you ask me. I'm hoping my burger was just sitting out cold while they were making the fries, which I ordered chili cheese style. They tasted good and were hot and piping. Yum!
Burger was wack. My friend and I said we could have gotten better burgers at Five Guys (go there instead!).
There's no excuse for a cold burger.