We bought a condo and unfortunately the heater just went out. We called our home warranty company, AHS, and they set up an appointment for the next day with Las Vegas Rooter to come out. The technician they sent Kevin, was extremely professional and friendly. He diagnosed the problem right away and advised he would have SuzieQ get the authorization and it was an easy fix. He explained how our heater works off the water heater and how the cartridge went bad. He advised that even in the summer we should run it a few times to keep it from sitting to long. SuzieQ was very friendly and organized with our appointments and reached out to me once the authorization was received. Kevin came today and finished up in no time. Excellent work! Excellent service!