My biggest complaint is that the service was sub-par at best. I could never find our waitress when we needed a drink and our tables got really messy really fast and I had to clean it up myself. Drink orders seems to take forever, especially towards the end of our time there. One of us ordered dessert that never came.
Food was decent....we had a party package so we had wings, pretzels sticks and sliders. Wings were good but I wasn't a fan of the sauces for any of the dishes. Burgers were over cooked and the cheese was cold and congealed.
Lastly, one of our parties lanes kept breaking and freezing. And then we ran out of time and couldn't finish our last game. I don't think that was necessarily fair, as much of the delay was their fault.
Atmosphere is fun though, I'll give them that. I had a good time and I would go again and give it another chance.