My review is based in esthetics only as I have never tried their hair services. Mackenzie is my brow goddess and even though it's been a while I can say she does a fantastic pedicure as well. Easy location with parking but if you are on transit it's a short walk from the Ctrain and loads of buses service the area. The shop itself is an Aveda Salon which means it smells like heaven when you walk in. The only challenge for me is getting past the retail section at the front door as I want all of it. The spa side is quiet and tranquil like you want in a spa. The treatment rooms are a good size so you don't feel like you are in a closet and the pedicure room is nice and bright with lots of room if you come with a friend.