UPDATE: this Firehouse location reached out to me regarding my experience and asked that I give them another chance. They gave me a coupon for a free meal. Will update review after I redeem.
So bummed! On my lunch break today, out of all the places to eat around (chipotle, smashbox, etc) I chose Firehouse and was super pumped. Big mistake. The Hook & Ladder I got had one piece of ham, one turkey on it and it didn't even cover all the bread. I wish I had taken a picture, it was the saddest looking sandwich ever. I don't think I will make the trip back to Firehouse anytime soon, Potbelly, I'm coming for ya!