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  • I went to chili's on the 4th of july we wanted to get some food before we watched fireworks we went about an hour before. a guy introduced himself and said him and another girl were going to be our servers. he took our drink order, My boyfriend ordered a margarita and I ordered iced tea he asked if I wanted lemon I said yes please. A good 5 minutes went by and a girl brought over our drinks, my tea had no lemon. She asked if we were ready to order we said yes. My boyfriend ordered a burger with bacon cooked well done, with no lettuce. & I ordered soup/salad and she told me I couldn't order that its only a daytime thing. she was very rude. So I then changed my mind to a buffalo chicken salad. she then asked my boyfriend im sorry what was your order. Really?....... I asked for chips and salsa to come out first. So as time goes on... Never got lemon for my tea, a couple sits next to us gets there drinks in 2 minutes and there appetizer hits their table and then 10 minutes later there food hits the table. So now we had been there for at least 15-20 minutes and our chips and salsa hadn't even came out.. yet the table next to us is almost ready to leave. Every time we would ask the lady for something she was rude... short. and you could tell she was trying to avoid us. So by now I was frustrated, my boyfriend stopped the server and asked for our bill. we wanted to pay for the drinks and go. at this point we did not want to stay. she made us feel very uncomfortable. she didn't ask why... or is everything okay? she just walked away went and grabbed the bill with everything on it and then took his credit card. My boyfriend got up and found a manager and explained the situation said we don't mind paying for our drinks but we don't want the food anymore it had been 30 minutes and still no sign of chips and salsa..... he apologized and comped everything, which was nice. but im very disappointed in Chili's, not sure if I will be back.
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