Made an order over the phone and the person who made my order (Christian) confirmed to me that my order would be delivered within 30-40 minutes. I waited over an hour and never received my order. I made a call back to Rascal House to see what was going on and apparently they never even took my order down. They even recognized that Christian had spoke to me but never took my order. I never got an apology and they completely dismissed the situation. This place is highly unprofessional. Don't waste your time here.