Not a fan of Coach myself, however I was shopping for my sister who does like Coach bags. Christmas Eve I went to Coach Outlet, looking for a last minute Christmas gift for her. My hair had fallen and I was wearing a sweater that I wrapped around me because it was cold. I didn't look up to par I suppose lol
First complaint, I walked by a over heard a guy describe me over their headsets. Second complaint, the sales people kept following and hovering over me as if I was going to steal something. WTH! It was really annoying and even noticeable by my daughter who was browsing at a different section of the store. Thankfully I finally found something that I thought she would like. I went to purchase. The cashier was rude. After I paid, she didn't ask if I needed a gift box. Everyone else that was purchase was receiving pleasant service and even cashiers placing their bag in an additional bag or box because it was raining. I had to ask for a box however, she gave me a box that I had to put it together myself, before I left the store. She didn't even say thank you......
I am not a coach fan, I would've loved to go right across to Michael Kors for my sister on Christmas Eve 2016... I am going to began to talk about and open more options to my sister for bags rather than Coach.