I've had a variety of dog grooming experiences with all my dogs and I was thoroughly disappointed with Lulu's.
My yorkie/poodle mixed pup was left with family for four weeks. In that four weeks they never took his sweater off! I was mildly mortified to say the least. When we got home to Vegas I already knew he needed to be shaved and bathed stat! I mean the lil guy was rubbing up on everything from all the knots.
He'd been shaved before at his regular salon but Lulu's is significantly closer to where I live and had an appointment available the day I returned home with him. I knew what to expect, it would be more expensive and take a bit longer.
When I arrived, Helios was not shaved but his hair cut short. I was still charged for the shave (which was more expensive then my regular salon) He still had several obvious knots. He had been there for six hours! To top it all off he had bows in his hair. A rather insignificant detail but with everything else made a difference. Was anyone even paying attention to him or what he was suppose to be having done? It's not that difficult to see he's a boy and it shouldn't be hard to look at what his services were suppose to be.
I will say their selection of doggie items and accessories is cute but...I don't think it's that hard to find items elsewhere.
I was really disappointed, I thought Lulu's could be my new regular salon since it's so much closer to home.
I'll be sticking with Sniffany's. It's much further away but Helios gets excited and the doggie cookie bar is his favorite. They finish him up well and in a timely manner. Their prices are not cheap either but at least they make it a good experience for everyone involved.