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  • I feel like I have to post this review because this was an embarrassingly bad and expensive miss. I can't find a way to even justify three stars. I have visited Mastro's from Beverly Hills, Thousand Oaks, and Scottsdale. Not once was I treated so poorly and felt ashamed in front of guests. You take people here to impress them with top notch food and service this is why you pay top notch prices. There a few places that charge more and to be honest this is the only time it was so bad. Bland and boring food and exceptionally rude service that is not the norm. They were busy but not busting at the seams. My wife ordered the lobster which was no better then you guessed it Red Lobster. She asked repeatedly for drawn butter after hers was spilled and did not get it until close to 20 mins after her lobster was served. Deplorable! My martini I ordered was watered down which is very out of character for this place. Our guests (our newly married daughter and son-in-law) decided to share a steak and shrimp cocktail. The steak was ordered med-rare but was served med+. Unforgivable. I will be going to Steak 44 who are actually the original family/owners of this chain and hoping to find some semblance of the place I have become accustomed to.
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