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| - The fact of the matter is that I do not like this location. I rather drive to North Olmsted where only once I was having an issue. This location has ruffled my drawers many times. The food is fine, but it is this guy named Chris and the last visit. Chris is always by the bar and I purposefully will move sections even if I have to wait when I see his mug. That being said, I have gone here many times and there is always something but rarely anything beyond a ruffling of my drawers. The last trip was good. Starting with Chris, I have this thing which I do not understand. They have a plethora of unlimited options. You can get the unlimited root beer floats, or lemonade, or a soda but that is not an 'and' aka you cannot substitute. So you better enjoy consuming a ton of ice cream if you start that way. To be honest, the location in North Olmsted never seemed to care if I wanted to have a float, then a tea, then a purple freckled lemonade or whatever it is called which is why I flock there. So Chris already ruined any whim of hope for a great Red Robin burger. Then I ordered the Garlic unlimited fries and when the time for a refill came it was you cannot switch, lets kill this fat kid's breathe so that the young lady he is with suffers like Chris's soul suffers when someone smiles. So I got pissed and I went outside and called corporate and found out that the sides CAN be switched but the drinks were not supposed to be. Okay. So the last trip, our waitress was cool and she said that since my dinner mate was getting fries that she would just bring out two so I can get broccoli and then have some fries. That is was cool and I tipped 25% because Nicol deserved it. However, the women that brought out the fries made a face when she dropped off two and saw my broccoli. You make-up laden charlatan, don't judge me. my turkey burger had TWO burgers, far as I am concerned I could have ordered several sides at once. If I wanted to be judged, I would call up my friends. Anyways, Nicol was really good but this Red Robin is just not as good as the one in North Olmsted. The problem of course is that I never drive and this one is a tinge closer to where I live and since I am not driving I cannot pick.
All-in-all I have never gotten the runs from their food but it would be nice to have some variety in life. If it is a matter of inventory or whatever, then make it so you can list a substitution and credit the orders. it cannot be that hard.
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