I am rating the grooming area. The store is nice and whatnot but I agree prices are sky high.
I took my wild Australian Shepherd there to be groomed not too long ago and they were SO great. I was nervous about going because I'm so used to my usual place but they were closed and I needed it done rather quickly. They got me in the next day and then something came up where I couldn't pick him up right away. I called and was assured it was alright and I could pick up later on. When I got there all I could hear was his high pitch whining and I felt so bad because I figured they must have heard it all day and it annoyed them and figured they hated my dog now...
But when she brought him out she was playing with him and loving on him. She also gave him about 5 treats and three to take home. This, to me, shows that she wasn't just trying to pretend she could tolerate my dog but that she really went out of her way and you don't do that for dogs you don't like. You act like you like them but she really went out of her way! Great people!