rev:text
| - I'm going to spin a tale of reversal. (But if you're in a hurry: Bobby Q's is good; you should go; ask for Dusty and get the Q rolls.)
Bobby Q's came as a pleasant surprise about a week ago. The wife and I were looking for a happy hour place following a couple difficult days at work. You know the type of day, the kind where you're just holding on, fighting to stave off the onset of full-on grouchiness... and def predisposed to irritability. We stumbled on Bobby Q's.
We were greeted at the door and shown to a table in the bar. I requested we move to a table that had a view of one of the TVs. Irritability index +1 (I'm not always this way. I'm just accurately describing the situation.) We were shown to another table, TV-adjacent. Yay.
We were seated by Dusty and she was also our server. She brought me a beer and my wife a glass of Chard. She recommended the Q Rolls from the appetizer menu. We ordered those and got a Platter Sampler order in just under the 4 pm wire for the lunch pricing. We were already taking shine to Dusty (who shall henceforth be referred to as The Wonderful Dusty).
The Q Rolls came. 180° shift in the day's events. These things are like smokey BBQ egg rolls, sans veggies. They come with tasty BBQ sauce and a chipotle dip. I'm gonna go with scrumptious. Yup, they were scrumptious.
And then The Wonderful Dusty brought the Platter Sampler (Ribs, Prime Brisket, and Pork, with beans and cornbread). Happy. Bad day receding in the wake of barbeque deliciousness. The meats were tender and heavenly. And the cornbread... oh my, it was the cornbreadiest cornbread I have ever had. It was so good that it started a bizarre chess match to politely consume to the most of it between Darcie and me.
So, my wife and I worked food service in our distant pasts. We know the rarity and value of positive comments (perhaps this has changed with the advent of Yelp... reflection required). Anyway, I asked The Wonderful Dusty to have her manager stop by so we could talk about how awesome she is. The manager stopped by, we extolled the magnificent amazingness of The Wonderful Dusty.
I think what I actually said was:
"We like to acknowledge when we have been astonished and thank those responsible. Everything exceeded expectations, from our bright and personable server to the excellent BBQ. Thank you and we are telling everyone, our friends, Yelp, and, over the next few days, random street folk and passersby."
Dude was a bit of a wet blanket. Had that thinly veiled why-ya-botherin-me look. I'd cut him some slack that he might have been busy, but Darcie and I were 2 of the 7 customers in the place. Not certain how to advise you amigo/damp-blanket. Maybe show some interest when a customer reaches out to thank you for a job well-done... ask a few questions, engage in some brief small talk. Value your customers. You'll get it. But you blew the fifth star bro. We'll be back.
Every now and then you have a meal that sticks in your memory in the best ways possible. To The Wonderful Dusty, the Bobby Q's kitchen staff, the Q Rolls, the amazing Platter Sampler, and the most radiant cornbready awesomeness... WE THANK YOU.
Day saved by Bobby Q.
We can't wait to return with friends.
|