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  • I've been here about a dozen times since they opened. I'll start with the good - the food is undeniably fantastic. It tastes great, hot, and fresh. The price is right and the beer is cold. Dont even get me started on the s'mores pie - it's the best! However, the speed of service is absolutely abysmal and seems to be getting worse with each passing week. This last trip on Saturday 8/13 around 6pm was the last straw. The place was not busy - there were about 5 people in line ahead of us. We waited in that line for 20-25 minutes. UNREAL wait time. The music system was also off (inexplicably) so we waited in silence, painfully aware of the impatient sighs and chatter of all the guests now waiting in the slow building line behind us. The staff has absolutely no hustle. They need to be re-trained to ensure speedy service to guests. The bottleneck at the counter is terrible. Not sure if they need more ovens, more employees, or an espresso machine to get their staff moving, but something has to give. 3/5 stars until this is addressed.
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