I had a restaurant.com $10 certificate that I brought in today and the employee said it was not valid. restaurant.com certificates do not expire. he told me it was valid for $5. he stated the management went online and changed it, however, I was not notified of this change, and was still able to print out my certificate today 3/20/14 that was supposedly worth $10. I will never set foot in this restaurant again. If i was a business owner and a new customer walked in with this same certificate, I would gladly honor it for the full value, and do my best make sure the customer had a good enough experience to come back and spread good word. Instead, they did not care about my business.
I immediately turned around and walked out.